Truck Parts Account Manager

InQ-HD is now hiring talented and competitive Truck Parts Account Manager who thrive in both a quick sales cycle and long-term sales cycle environment. If you are detail-oriented, thorough, and organized, you will play a key role in sharing information about our company and products, as well as finding new sales leads and delivering sales strategies. Ideal candidates will have experience and passion in automotive parts sales for heavy-duty accessories.

What We Offer

InQ-HD is committed to the success of our team members. We’ll give you the consistent support and tools you need to do your best work. The full-time Sales position offers:

• Significant autonomy in determining how to best achieve revenue targets / sales goals

• Opportunities for on-the-job training and advancement, using advanced tools and technology

• Annual Base Salary $55K-$65K + Sales Commission

• Paid vacation and company observed holidays

• Eligibility for discretionary bonus

• inQbrands offers a rich benefit package after 90 days of continuous employment which includes 100% employer-paid employer-selected medical plans, 100% employer-paid dental/vision insurance, as well as 100% employer-paid short-term and long-term life insurance. Better yet! The company contributes 3% of your salary automatically even if you do not contribute to our 401k plan.

What to expect

InQ-HD has a unique working environment and culture. We have a very flat structure, and we pride ourselves on having highly accessible leaders. Our people trust each other to be and do our best, both as a team and in our own careers. The position of Sales is primarily responsible for building the territory revenue (consisting of accounts in assigned States) by visiting and working with current and potential distributors. Specific duties include:

• Increase business with existing distributors through increased line penetration and new product sales

• Identify potential new distributors and inform them on InQ-HD’s offering.

• Train distributors and fleets on the company products, catalogues, and website as needed.

• Plan and make visits to distributors and prospects on weekly basis

• Submit weekly reports on visits and account development that include opportunities, complaints, and new product requests

• Train distributors on how to use print catalogues and website

• Address customer queries and concerns promptly

• Maintain up-to-date knowledge about company products and services

• Make sales calls with distributors to fleets or call on fleets alone as required

• Note: This job description is not intended to be all-inclusive. Employees may perform other related duties.

In any position at InQ-HD our people are encouraged to explore new opportunities that push the boundaries of their current role. People who are willing to both speak up and listen, proactively address problems, and do what’s needed – within and beyond their job descriptions – will find a home here. When our people can grow to their furthest potential, our company can too.

Preferred Background / Skills / Competencies

The ideal candidate for the role of Truck Parts Account Manager would have the following background & skills:

• Basic understanding of Heavy-Duty Truck Components and Specifications

• Minimum 3-5 years’ related experience

• Interpersonal skills to work effectively with others

• Self-motivated with ability to prioritize and pay attention to detail

• Basic computer skills including Microsoft Office

• Heavy Duty Truck Components and Specifications: 3 years (Preferred)

What Matters to Us

All of our people have critical roles to play in providing essential products and services to a critical sector of the economy. InQ-HD’s success has been built on the diverse backgrounds and experiences of our team, and we’re unified in our drive to achieve our common goal: to provide the best products and customer service possible.

We look for colleagues who consistently demonstrate the following qualities:

• Flexibility – open minded people who are always ready for a new challenge

• Reliability – teammates and colleagues that can count on each other

• Forward thinking – people with a modern outlook who are comfortable with change and constantly seek ways to improve

• Team players – Friendly empathic people who act with kindness and behave with integrity

Work Schedule

• This is a full-time position

• Schedule: Monday-Friday, 8:30am-5:30pm, may vary according to needs of sales events

• Some travel is needed

We are seeking a highly organized and customer-focused individual to join our team as an Administrative & Customer Services Assistant. In this role, you will provide essential support to our administrative and customer service functions. You will be responsible for ensuring efficient office operations and delivering exceptional service to our valued customers. The ideal candidate is a proactive problem solver with excellent communication skills and a keen attention to detail.

Key Duties and Responsibilities

• Manage office supplies, inventory, and equipment, ensuring availability and functionality.

• Assist in maintaining accurate records, files, and databases.

• Maintaining professional appearance for the facility, which includes making the coffee, watering the plants, cleaning the conference rooms after meeting have taken place, ensure that the common areas are free from debris.

• Coordinate and schedule meetings, appointments, and travel arrangements.

• Assist with the coordination of company events, conferences, and meetings.

• Assist with projects and tasks as assigned by supervisors.

• Serve as the first point of contact for customers, answering inquiries and providing information about products, services, and company policies.

• Address customer complaints or concerns, aiming for swift resolution and customer satisfaction.

• Process customer orders, returns, and exchanges accurately and in a timely manner.

• Maintain customer databases and update customer records with relevant information.

• Collaborate with other departments to ensure prompt and accurate responses to customer inquiries.

• Assist in developing and implementing customer service policies and procedures.

• Identify areas for improvement in customer service and propose solutions.

• Conduct customer satisfaction surveys and compile feedback for analysis.

• Contribute to the development of training materials and programs for customer service representatives.

Qualifications:

• Bachelor’s degree or equivalent; additional education or certification in office administration or customer service is a plus.

• Proven experience in an administrative or customer service role.

• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

• Excellent verbal and written communication skills.

• Proficient in using office software applications (e.g., Microsoft Office suite, QuickBooks).

• Exceptional attention to detail and accuracy.

• Ability to handle multiple tasks simultaneously and adapt to changing priorities.

• Professional and friendly demeanor, with the ability to provide excellent customer service.

• Strong problem-solving skills and ability to work independently or as part of a team.

Benefits

inQbrands, Inc. offers a rich benefit package which includes your choice of medical plans to select from including HMO and PPO coverage, 100% employer paid Dental/Vision and Life Insurance coverage also available. Better yet! The company pays 3% automatically into a 401k account for you, regardless of whether you contribute or not to the plan. The company currently observes 9 paid holidays.

inQbrands, Inc. is an Equal Opportunity and Affirmative Action Employer, M/F/V/D. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, protected veteran or disabled status and will not be discriminated against.